The Compass Intrinsic Value Proposition (IVP)

At the heart of our corporate values is our Intrinsic Value Proposition, Fix the business; fix the loan.  This is the cornerstone that all our corporate renewal, interim management and strategic growth management programs are based on.  It defines who we are, what we do and influences all aspects of how we do it.

Strong Client Focus

Our IVP is complemented by a focus on our clients’ needs progress and long-term welfare.  The Turnaround Management Association estimates that just over 40% of all U.S. companies who enter a corporate renewal program actually survive intact.  The success rate of our clients is better than twice that.

The key to this success is an unflagging devotion to keeping our clients on track and on progress.  Regularly scheduled face-to-face meetings are used to provide constant client contact and develop concise action plans that can be assigned, implemented and measured using a variety of operational, sales and cash flow tools.  The results are the alleviation of critical operating issues and a steady return to financial stability.

Objective, Realistic Assessment

We believe that the single greatest value a professional can bring to his or her clients is objectivity.  An unvarnished, realistic assessment of the client’s situation is the first step in developing a comprehensive corporate renewal plan.  This objective, realistic and comprehensive plan can also provide important support for lenders making loan restructuring decisions.

Improved Communications and Relationships

A successful corporate renewal plan requires not only the acceptance and participation of the client company’s employees but also the acceptance of key customers, referral sources, vendors and creditors.  In many cases, the ability to rebuild these key relationships is paramount to rebuilding the company as the collective impact on all parties is tightly interwoven.

We find that communication is often the first casualty of troubled times.  As problems mount and company performance suffers, it becomes tougher for company employees to decide what information to share.  Reduced communications turns into reduced confidence and important relationships are damaged.

The solution is a proactive commitment to rebuilding key relationships through improved communications.  We adopt an “under promise, over deliver” approach that is built into all verbal and written communications as well as all financial reporting.  This approach acknowledges the company’s current situation and bases performance-related decisions on what really can be accomplished as opposed to merely telling the person what he or she wants to hear.  The result is a renewed sense of faith in the company’s capabilities and ability to perform for all parties.

Short-Term Performance with Long-Term Success

The ultimate goal of any corporate renewal program has to be the long-term survivability of the client company.  To strive for less ignores the fundamental premise of our IVP, Fix the business;fix the loan. 

A successful corporate renewal program requires a balance between short-term objectives designed to improve the performance of operations, profits and cash flow with long-term success and stability.  Our corporate renewal, interim management and strategic growth management programs are designed to achieve the common objective of balance.  Each program is tailored to the individual needs of the client company and, in many cases; all are used in the life of an engagement.